No, we are not a pharmacy. Great Pharma – is a distributor of cosmetic and cosmeceutical products. We have agreements with producers and intermediaries around the world (companies / shops and / or pharmacies).
You can make your order at our website, or by correspondence with the support, putting in links to products you are interested in and providing us with all the information regarding your data (the receiver's Name, Country, City, Address, etc.) and paying the invoice.
But mostly it's a bad update of tracking numbers in the program of the post of the exporting country. This means that the parcel may already be on the way, but for some reason the number is not updated.
Account, Security and Personal Data
No, but we recommend you to do so. There are some privileges and services for registered clients (accumulative discounts, the ability to edit your data, etc.), as well as making following purchases for them is much faster.
Since our products can be sent from 4 (maximum) warehouses, and in 4 (maximum) parcels, before sending order we will let you know if the country of parcel’s export does not cooperate with your country / postal service / customs. But this applies only to those countries with which we previously had to deal.
In any case, even if you see your country in the list, which is presented below, let us know and we will once again double-check information. Write to our e-mail: firstname.lastname@example.org, on Viber / WhatsApp (+38 (Ukraine) 0938670397) or Skype (great.pharma).
Africa: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cape Verde, Cameroon, Central African Republic, Chad, Comoros, Congo Republic, Congo, Democratic Republic of Côte d'Ivoire, Djibouti, Egypt , Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.
Also, some of our products are prescription for some countries, but available without prescription in others. Sending of such products via Express mail is impossible, as the customs department of your country will prevent this.
If you have already had a positive experience and your customs authority has previously issued you the package sent by courier, let us know and we will include the cost of delivery personally for you and ship your order to your address. To do this, write to our email: email@example.com.
If the transaction is declined, you can contact the Issuer of your Bank card to determine the causes of payment’s failure. Usually companies mention their contact number on the reverse side of the card below the signature panel.
But you will have to pay all the Bank commissions and processing for this transaction. That is, the sum of all commissions will be automatically deducted from total price and the difference will be refunded to your account or credit card within 25 days.
Generics are drugs that are produced and distributed without patent protection. The generic may have a patent on the manufacture, but not the active ingredient. A generic must contain the same active ingredient that is in the original formulation.
Patented products are more expensive because innovative branded products require large amounts of money (from hundreds of millions to billions) and time (nearly 10-15 years), and expensive system of marketing and advertising. Then the manufacturers need to recoup their costs.
If you do not see your question here, write to us at: firstname.lastname@example.org, on Viber / WhatsApp (+38 (Ukraine) 0938670397) or Skype (great.pharma) and our technical support will respond to you in 24-48 hours.